+234 (810) 816-5694
Mon-Sat: 9AM-6PM

WordPress Maintenance Service

Let the professionals take care of your website

WordPress Maintenance Service from Mumtaz

  • Weekly Cloud Backups
  • 40-days Backup Archive
  • 24/7 Uptime Monitoring
  • Safe WordPress Core, Theme & Plugins Updates
  • Free Website Customizations
  • Website Analytics
  • Unlimited Images Optimization
  • Website Speed Optimization
  • WordPress Malware Scanning
  • Real-Time Security Monitoring & Firewall
  • Weekly Reports
  • Emergency email support
business man hand working on smart phone and laptop computer and
hero-img-maintenance

According to statistics, the majority of  online businesses in the Nigeria have suffered a loss of billion Nigerian Naira a year due to the major issues with their websites.

Do you give sufficient care to your website?

When was the last time you thought about the technical and security issues of your website? Do you spend enough time keeping your website maintained?

Most business owners don’t focus on maintaining their website. The reason is that they don’t have either enough time or technical skills to do that and having a technical employee to do this work can be quite costly. We, the Mumtaz web solutions team, are glad to offer you our extensive website maintenance services that will help you solve problems with backups, security, performance, and many more.

Let us take the business of maintaining your site out of your hands. Never worry about if your plugins are up to date. Never worry about if your website has been backed up. Never worry that your site will be hacked.

Let us do the heavy lifting while you run your business!

Get Started

Easy Start — Cancel anytime — No lock-in, no risk
and
Much better than what your hosting provider is offering

STANDARD
from ₦12,500
  • Monthly Cloud Backups
  • 30-days Backup Archive
  • 24/7 Uptime Monitoring
  • Website Analytics
  • Monthly Reports
  • Emergency email support
  • X
  • X
  • X
  • X
  • X
STANDARD
from ₦32,500
  • Monthly Cloud Backups
  • 30-days Backup Archive
  • 24/7 Uptime Monitoring
  • Website Analytics
  • Monthly Reports
  • Emergency email support
  • Unlimited Images Optimization
  • X
  • Real-Time Security Monitoring & Firewall
  • WordPress Malware Scanning
  • X
RECOMMENDED
STANDARD
from ₦82,500
  • Monthly Cloud Backups
  • 30-days Backup Archive
  • 24/7 Uptime Monitoring
  • Website Analytics
  • Monthly Reports
  • Emergency email support
  • Unlimited Images Optimization
  • Website Speed Optimization
  • Real-Time Security Monitoring & Firewall
  • WordPress Malware Scanning
  • hr/mo. of Development Time

Frequently Asked Questions

Our support hours are from 4 AM till 1 PM (GMT +1), Monday through Friday. Any maintenance tickets submitted during off-hours are immediately attended to during our regular support hours.

Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.

As soon as you select and purchase the plan, your personal project manager will contact you. Usually it doesn’t take more than 24 hours. Your manager will get all the access credentials from you to your website and set up the maintenance service such as security monitoring, performance analysis as well as backups on your website. All of your credentials will be secure and will not be shared with any third parties.

As the maintenance services are provided right after the payment, the purchased plan can be upgraded or downgraded starting from the next month

If you wish to upgrade or downgrade the annual maintenance plan partway through the subscription, you will be charged only for the used months at the full monthly rate. We are going to rate the rest of the months by the new monthly plan rate.

Each task is estimated, and then it is shared with you. We will start working only after your approval. However, if the estimated task requires more hours than available in your selected plan, you can buy these extra development hours separately. The cost of the additional development hour is ₦25,700.

The available development hours in the plan don’t transfer to the next month but the extra development hours that you have bought will transfer to the next month. This means that you will not lose the extra development hours even if you don’t use them up in the preceding month, and you can use them at any time during one year.

Yes, we offer WordPress theme and plugin customizations, and we pride ourselves on our long experience in this field. If the required custom work takes more than the available hours in your maintenance plan, we can do this work as a separate project.

We will discuss the details of your project and draw up technical documentation. Then, we send you an accurate estimate as to the time and costs for your project. Once, you give the green light to start, we will get down to your project right away.

One maintenance plan will be applicable for one website. Any additional website will require a new separate plan.

Services provided by us for optimizing the website’s speed are one of the factors that affect the website’s ratings on Google page and GTmetrix. However, in order to have sufficiently good ratings on the Google page speed and GTmetrix, there are many other factors and procedures without which certain ratings can not be achieved.

We take into account the changing business environment and therefore our subscription plans can be canceled.

As our monthly maintenance services go into effect from day one, they are non-refundable.

In the case of annual subscription plan cancellation, you will be charged only for the months you used at the full monthly rate. The rest of the left amount will be returned to you.

We understand that any website is subject to hacking attacks, and it occurs from time to time. We surely fix your website if it has been hacked. Furthermore, we would first study the scale of work for fixing and then present the estimate of time and costs for this work.

All the updates will be made on the staging website which we create on your hosting. You can then check all the updates on the staging website and after your approval, we can then make the same updates on your main website.

In case certain features break down as a result of updates, we will restore the latest backup of your website so that it is accessible and works without errors. We will then do our best to fix the issue, using the available development hours in your maintenance plan.Each task is estimated, and then it is shared with you. We will start working only after your approval. However, if the estimated task requires more hours than available development hours in the plan, you can acquire these extra development hours.

The available development hours in the plan don’t transfer to the next month but the extra development hours that you have acquired will transfer to the next month. This means that you will not lose the extra development hours even if you don’t use them up in the preceding month, and you can use them at any time during one year.

The cost of the additional development hour is ₦25,700.

You can use your time for content updates, design updates, graphic design, newsletter, bug fixes, or just getting extra advice.

Overages are billed at the standard rate.

You may cancel at any time. Services will end at the time of cancellation.

We can’t make such guarantees, however, the processes we have in place make being hacked much less likely. If you combine our practices with strong passwords and good security configurations, you can sleep at night knowing your site is secure.

(Seriously, use strong passwords.)

Unused time does not rollover to the next month.

Each month you’ll receive a detailed maintenance report that includes details about stored backups, updates that were completed, optimizations that were completed, analytics data, and security scans.

View sample report

Start by submitting a ticket here. This helps ensure we track all website requests and provide the best service to our clients.